Frequently asked questions about DIY cake toppers
Welcome to our FAQ page! Here you will find answers to frequently asked questions about our cake toppers for you to design yourself. If you have any further questions or need help, please do not hesitate to contact us. We are here for you and look forward to helping you.Cake topper
Please store our cake toppers at room temperature and dry after delivery. So they will stay fresh and in perfect condition for up to 1-3 months
Our cake toppers are suitable for different types of cakes and baked goods. For example, you can apply them on buttercream cakes, fondant cakes, marzipan cakes or on cupcakes and cookies. The base should be as smooth and even as possible so that the cake topper adheres perfectly and offers a professional appearance. If you are unsure which surface is best suited for your cake topper, please feel free to contact our customer service. We will be happy to advise you and together we will find the perfect solution for your individual needs.
Our cake toppers are suitable for different types of creams and frostings. The most suitable is a smooth and even buttercream, which serves as a base for the cake topper. However, you can also use other types of creams such as fondant, marzipan or chocolate. It is important that the cream is firm enough so that the cake topper adheres well and provides a professional appearance. If you are unsure which cream is best for your cake topper, feel free to contact our customer service. We will be happy to advise you and together we will find the perfect solution for your individual needs.
Our cake toppers are suitable for almost all types of cakes, including sponge, sponge cake and buttercream cakes. You can also use them on cupcakes, muffins and other small baked goods. However, please note that our cake toppers are not suitable for fresh cream cakes, as the moisture of the cream may affect the quality of the print. If you have any questions about the suitability of our cake toppers for a particular cake, please do not hesitate to contact us. We are here to help you and will be happy to assist you
We recommend applying our cake toppers to the cake immediately before serving. This ensures that the print stays fresh and clear and the cake looks as attractive as possible. If you need to transport the cake before serving, we recommend applying the cake toppers just before serving to ensure they are not damaged. If you have any questions about our cake topper application recommendations, please don't hesitate to contact us. We are here to help and are happy to assist you.
Both sugar paper (also called decorative paper plus) and fondant paper are suitable for printing photos on cake toppers. Both types of paper have their advantages and disadvantages, which should be taken into account when choosing the appropriate paper. Sugar paper has a rougher surface that provides a matte look, while fondant paper is very thin and smooth and creates a glossy look. Wafer paper, on the other hand, is less suitable for printing photos because it is made of baking wafers and has a textured surface.
To apply a cake topper to the cake, we recommend that you first clean and dry the cake to ensure that the cake topper adheres well. Then you can carefully remove the cake topper from the backing film and apply it to the cake. Use as little pressure as possible when doing this to ensure that the cake topper does not get damaged. If you have any questions about the technique of applying cake toppers, don't hesitate to contact us. We are here to help you and will be happy to assist you.
At deintortenbild.de we take the safety of your delivery very seriously. That's why we use special packaging for our cake toppers, which ensures that they arrive safely and undamaged during transport. In addition, we work with reliable delivery services that stand out for their professional approach and excellent customer service. If you have any questions about our security measures, please do not hesitate to contact us. We will be happy to assist you with advice and support.
The cutting of our cake toppers and printed wafers is always tailor-made and individual according to the wishes of our customers. We always pay attention to the perfect fit and accuracy to ensure that the cake toppers and wafers can be perfectly attached to the cake and provide a uniform and professional appearance. Our cutting is always done carefully and precisely to ensure you the highest quality and satisfaction.
Shipping
For shipping our cake toppers, we offer various delivery services, including DPD and DHL. DPD is a reliable delivery service that offers fast and secure deliveries within Germany and other European countries. DHL is also a reputable delivery service known for fast and reliable deliveries. Both services offer the possibility to track the shipping status online to always be informed about the current status of the delivery.
Yes, we offer the option of local pickup in Bremen and Norderstedt. Simply select the option "Local pickup" in the shopping cart and select the desired location. This way you can conveniently and quickly pick up your order from us and do not have to wait for shipping. Please note that we require a prior appointment for the pickup.
The approximate delivery time is displayed in the shopping cart. Usually it takes 1-4 business days within Germany and 5-10 business days for deliveries to other countries. If you choose the option of pickup in our locations in Bremen and Norderstedt, you can pick up your order immediately.